Ping.fm uses Get Satisfaction - Why re-invent the wheel?

Nice use of Get Satisfaction as feedback for Ping.fm!!!

In other words, the actual feedback for Ping.fm is outside of Ping.fm, taking advantage of a service that specializes in feedback: Get Satisfaction

And not only feedback, but also "Customer service & support" of Ping.fm, and a forum for Ping.fm. In other words, a Ping.fm community!

Other company's use Get Satisfaction, and Ping.fm is probably not the only company to take advantage of Get Satisfaction to this degree, but it is the only what I know of...

Does anyone know of any other company that uses Get Satisfaction exclusively for their product's community / feedback / support?

By the way, in addition, to using Get Satisfaction instead of re-inventing the support wheel, the Ping.fm blog uses a commenting service, called Disqus, that is an outside service too. More on this later.

Ref:

CrunchBase Information

Get Satisfaction

Information provided by CrunchBase

CrunchBase Information

Ping.fm

Information provided by CrunchBase

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=A-List»

About», Accounts», ActiveX», Adapative», Addons/Extensions», Address_Book», Adobe AIR, Advice», Alerts», =A-List», Alltop», Archive», ATM», Authoring», Avatar», Badges», Best_Practices», Bio», Blogroll», Blogs», Blog_Topics», Bookmarklets», Bookmarks», Books», branding, Browsers, Browser [Profile] Files», Business», Business_Rules», Cal», Calendars, Career», Cases», Cars», Chat», Clouds», Collaboration», Commenting», Common_References», Communities», Consulting», Contacts», Dashboards», My_Dashboard, del.icio.us», Desktop_Dashboards», Digital_Badge, Digitial_&_Web_Identity_in_Web_2.0», Disclaimers, Documents», DRP_&_BCP», Duplicate», Emails», Entrepeneur», Escalations», Events», Evernote», Favicon», Favorites», Feeds», 50_Stories», Flock», Forums», FTP_sites», Google», Hardware@hp.com», Home», HP_Vanity_"go"_URLs», HPedia», HP-UX», HyperWords», IDs», illumio», Inventory», iPhone», IRC», My_IT», Jaiku», Journals», KB», KCS_Dashboard», KCS_Lead», KM»,  KRM», Languages», Lexicon», Local», Lookups», lp», Mac_OS_X», Maps», Me»(alt), Mentoring», Micro_Blogs», Mind Map», Mobile», Monitize», Mouse_Gestures», Music», MySpaces» News», Notebooks», Palette», PAPs», Patches», pbwiki.com, PC DRP, Pet_Projects, Philosophy», Phone», Photos», PHP», Plazes», podcasts»,  Portals», Pownce», Presentations», Profiles», Profiles_and_Web_Presence», Projects», Project_Management», Push», Quotes,_my_favorite», Recipes», References», Roles», RTM, SaaS», SAID», SAW», screencast, Screen_Names, Searches», Search_Plugins», Search Tips», Shortcuts», Signatures, Small_URL_Generators», Social», Software», Sounds», Speed_Meters», SPoRs», Status», My_Stuff», Survey», Synchronize», My_System», Tagging», Team_Quick_Reference», Technologies», Telework», Templates», thinkfree, To_Do's», Tools», Top», Training», Travel, Troubleshooting», Tumblr», TV,_Movies_&_Video», Twitter», Uncategorized», UNIX_References, URLs», User_Interface_Design_Heuristics», utterz», Virtual_Rooms», Virtual_Worlds», WAH», WaterCooler», Weather», Web_2.0», Websites», Web_History», wetpaint, WFM», Who,_What,_Where,_When_&_More», Wikis», Wishlists», WTEC», XFN», XML, Xanga, Yahoo!, Yurbo», Zoho»

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Just created the epiphanysuit.ning.com community.

Just created the epiphanysuit.ning.com community.

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Mini Map Sidebar Addresses are kept in flock_maps.rdf

Mini Map Sidebar Addresses are saved in your profile root and the file is caled flock_maps.rdf. It is possible to consolidate the data by openig up the rdf file in a text editor (eg notepad not word) and copying and pasting all the <RDF:Seq.. stuff together in one flock_maps.rdf file. Make sure you do not copy the first bit:

<?xml version="1.0"?>
<RDF:RDF xmlns:NS1="http://www.flock.com/rdf/maps# "
         xmlns:FL="http://flock.com/rdf# "
         xmlns:NC="http://home.netscape.com/NC-rdf#"
         xmlns:RDF=" http://www.w3.org/1999/02/22-rdf-syntax-ns# ">

and the very last bit.

</RDF:RDF>

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Business Smarts Academy - Google Docs

What the heck!?!?! Is this some sort of Phishing or something? Or did Google implement a change today? Every link I have to view one of my Google Documents, lands here.

Welcome to XYZ documents and spreadsheets program, powered by Google. Get started creating new documents, or upload your...


www.google.com/a/mslyonbsa.com/ServiceLogin?service=write...

Business Smarts Academy - Google Docs.JPG

Software Update - New Version Available - Upgrade to Firefox 3 - Show List - This update will cause some of your extensions and/or themes to stop work

Clicking on Show List reveals enough of my favorite Add-Ons, that I don't want to upgrade to Firefox 3 yet.

Namely: del.icio.us 1.2.1, Enhanced History Manager 0.5.8.05.1, FireFTP 0.97.3, IE Tab 1.3.3.20070523.0, MenuX 0.2.4.6, Snap Links 0.0.4, Snipshot 1.0

Software Update - New Version Available - Upgrade to Firefox 3 - Show List - This update will cause some of your extensions and/or themes to stop working until they are updated.

Web 2.0 - My mission critical tools

(Short URL: is.gd/27Ie)

• Blogging -
  
• Blogs in Plain English
• Why I Blog
• My Blogs: Blogger [erich13, EpiphanySuit], WordPress, More of my blogs»
• I post, usually, from Flock's Blog Editor
  
• Delicious, and other Social Bookmarking
  
• Social Bookmarking in Plain English
• I add to Delicious either from Flock's Favorites manager or from Shareaholic (available for Firefox and for Flock)
  
• Flickr - Photo/screenshot hosting
• Uploading to Flickr via Flock's Uploader
• Flock Flickr Screencast video
  
• Flickr Tutorial
• Flock - The browser that integrates/encapsulates my Web 2.0 experience
  
• Why Flock?
• "Meet your new favorite browser", for Social Animals, for Shutterbugs, for Bloggers, fo Media Junkies, for News Hounds.
• The tweaks that I make to Flock
• Google Calendar
• Take a tour of Google Calendar »
  
• Learn More
• How To: Twitter updates to Google Calendar via direct message to the "gcal" Twitter user
• Google Docs
  
• Google Docs in Plain English
• An example of my use of Google Docs, essentially a custom dashboard, [Framed] =A-List*»
• Google Notebooks
• Google Notebook Tour
• Why would I want to use Google Notebook?
• Google Notebook Firefox Extension
  
• Jott -
  
• How to Jott
  
• Jott Apps
  
• Jott, a love story
• Remember The Milk (RTM) - Todos
  
• www.rememberthemilk.com/services/gmail/
• Send direct messages from cell phone, browser or instant message to your todo list via twitter user called "rtm"
• SeaMonkey's Composer - SeaMonkey is the all-in-one internet application suite formerly known as the "Mozilla Application Suite"
• "SeaMonkey's powerful yet simple HTML editor keeps getting better with dynamic image and table resizing, quick insert and delete of table cells, improved CSS support, and support for positioned layers. For all your documents and website projects, Composer is all you need." - www.seamonkey-project.org/doc/features
  
• Twitter, and other Microblogs
• Twitter in Plain English
• Posting via TwitterFox, Twitter, Ping.fm, Hellotxt, SwitchAbit
  
• Vim
• "Vim is an advanced text editor that seeks to provide the power of the de-facto Unix editor 'Vi', with a more complete feature set." - www.vim.org/about.php
• for pure text editing, especially useful to me for mass modification, as I am a whiz at VI ("v" "i", not "vi")

What are your Web 2.0 mission critical tools?

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